Frequently Asked Questions
Your guide to shopping with Alpine
What is the typical shipping timeframe for Alpine orders?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders, and exchanges can be processed through our online portal.
How do I ensure I am ordering the right size?
Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your apparel?
Alpine is committed to quality and sustainability. We primarily use organic cotton, recycled polyester, and ethically sourced wool to ensure durability and comfort.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.